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Maximize Your Community Event

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In today´s technology driven world, hosting a community event offers a rare chance to connect with people on a truly personal level. One on one contact gives your utility a human face, helps to create good feelings among the people your serve, and can also make your message more impactful. To ensure you make the […]

Tips for Getting Customers to Take Online Surveys

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Surveys, across the board, have made a massive shift from telephone to online. Though telephone surveys have their place, online surveys are faster, cheaper and more accurate.  In addition, less people have landlines and most people have constant access to the internet. Utilities across the nation are using online surveys to learn more about: Customer satisfaction Water use […]