3 Tips to Increase Readership of Your CCR

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With so much required language, it is difficult to get your customers to read your Water Quality Report (CCR), no matter how important the information is to know and understand. How do you overcome this challenge? Here are 3 tips to increase the readership of your Water Quality Report this year: 1) Add Coupons Many […]

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Transition to Online Water Quality Reporting

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Situation Analysis: In 2013, the EPA changed notification and outreach requirements regarding water quality reporting. What used to be mandatory to deliver by mail to every water user now offers an option to deliver via website if specific stipulations are met. As with many utilities, the City of Snohomish, Pasco and Nortlake TX, wanted to […]