Are Your Outreach Programs Working?

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More and more, utilities use outreach programs to connect with the people in their communities. They’re a great way to turn customers into advocates for your agency. The issue: Many utilities aren’t sure their programs are paying off. They don’t know how to prove that they’re getting a return on their investment in outreach. If […]

A collage from the West County Wastewater District Activity Book for 3rd-5th Graders

West County Sewer District: Kids Wastewater & Stormwater Activity Booklet

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Situation Analysis: West County actively works with 3rd – 5th grade students on the education of wastewater through treatment plant tours. This program occurs annually and they were seeking a ‘takeaway’ piece for students to enjoy. The need was to create an activity booklet that complimented the tour and reiterated material covered through activities, not […]